Frequently asked questions
What lubricants are safe to use alongside Pcock toys?
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Water-based lubricants are safe for all silicone toys and are the most versatile option. Avoid using oils or silicone-based lubes with silicone toys, as they can degrade the material.

What is the warranty and how can I protect my toy?
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All our toys includes a 12 month warranty. To ensure you can continue to enjoy your Pcock product for many years to come, regularly clean with an anti-bacterial soap and hot water. Pat dry with a lint-free towel, and never use cleansers containing alcohol, petrol, or acetone products

How do I give feedback?
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We appreciate any and all feedback. If you love your Leyla, want to provide suggestions, or feel like we need to improve on something, then please email us at happy@pcock.co.

I have a disability, will this be a good adult toy for me?
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We design toys to be easier to use and a joy to play with. That being said, we know disability is a spectrum, and it's impossible to make one toy that suits everyone's needs. Our goal is to continue developing products that include different types of accessible features. In all our products, we've made the buttons much easier to use and included pressure sensors on either side, which helps those that struggle to hold a toy. At this stage, all our toys are best suited to vulva owners. Please contact us with ideas or to let us know your needs, and we'll do our best to suggest products or design products with your needs in mind.

Can I use NDIS funding?
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Yes, all adult toys can be claimed as low-cost assistive technology. However, we recommend getting approval before purchasing to ensure it fits your goals and your purchase will be approved. Wherever possible, purchasing our toys from a registered assistive technology retailer is usually the best option.

What is this toy made from? Is it body-safe?
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Our products are made from premium, medical grade silicon that is body-safe, meeting ISO 10993 testing standards and containing no cytotoxicity.

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